All bicycles and accessories come with warranty which are in excess of your statuory rights.
If you fall in love with your bicycle you will take it out almost everyday, therefore, this warranty does not cover normal wear and tear, improper assembly or follow-up maintenance, or installation of parts or accessories. Please treat your bicycle as if it is a new puppy because the warranty does not apply to damage or failure due to accident, misuse, abuse, or neglect. If you try to pimp your ride yourself we have to tell you that modification of the frame or components will void this warranty. AND DUTCH is not responsible for incidental or consequential damages. If you let your bicycle get fixed by someone else please note that labor charges associated with parts changeovers are not covered by the warranty.
After several months of using a bicycle, a component or a part of the bicycle may have worked loose and/or may have caused damage to the bicycle. Firstly, please stop riding your bicycle if you even suspect something might be wrong.
Please note that all our bicycles leave the warehouses having been built by experienced mechanics. Certain parts of the bicycle such as the bottom bracket are assembled and correctly tightened by the manufacturers before they leave their premises. The manufacturers check the bicycles before dispatch and make other adjustments however nuts and bolts and similar mechanical parts will work loose over a period of time. This means you must check them and tighten them as you go. This is especially true for NEW products and parts that normally go through a 'bedding in' period. However if you suspect a product is faulty – please don't hesitate to e-mail us.